Grow your business

Your growth team!

Create your success story

Pobuca’s customer success services, guarantee successful end-to-end customer relationship management and loyalty services.

Through our expertise in customer engagement strategies and tailor made technology solutions we help you build unique long-term relationships with your customers.

    Let's work together!

    2 steps to success!

    CRM & Loyalty strategy

    Whether you are designing a new loyalty program, refreshing an old one, or evaluating a current one, our experts will help you build a CRM & loyalty strategy that will accelerate profits and build customer loyalty.

    Ongoing services

    We help you identify your loyalty opportunities and provide guidance and recommendations for an Omni channel approach to incorporating CRM marketing into your overall business model.

    Everyday operations

    We provide daily support, loyalty program management and 360 marketing approach for your needs

    Program evaluation

    we measure the success of the project by focusing on a number of key indicators .After implementing a CRM & loyalty program, we determine whether you experience increased customer retention or satisfaction.

    Campaign management

    Our tailor-made campaign management solutions can help you build unique long-term relationships, using insights to unlock customers’ behavior and brand engagement.

    Reporting and analysis

    We provide you comprehensive, analytical and multi-level reporting in order to monitor and provide insights to facilitate important business decisions.

    Segmentation & AI analysis

    Our customer insights solution improves marketing intelligence and business growth. We deliver critical insights to help you anticipate when, where and how your customers will engage with your brand.

    By industry

    Retail

    Get to know your customers through insights, create personalized campaigns & customer journeys, and increase the customer engagement.

    Consumer Goods

    Track & predict the consumer buying behavior via machine learning, improve the customer engagement through tailor-made campaigns.

    Brands

    Offer to your customers a unique order experience through chatbots & multiple digital touchpoints and reward them for being loyal.

    Automotive

    Leverage the customer experience through AI chatbots and multiple digital touchpoints, create unified vehicle profile and track the customer journeys.

    Telco

    Build your clientele, reward your customers, increase their engagement. Cross-sell and up-sell through personalized and targeted campaigns.

    Our projects

    Where our technical expertise meets your business projects.

    Case studies

    Find out more about our success stories and how our customers made the most out of our services.

    Case studies

    • VODAFONE

      19 February 2020 Vodafone

      It reliably supports the daily needs of consumers and businesses and actively contributes to the economic and social development in Greece.

    • KAFKAS

      18 February 2020 kafkas

      In light of its constant development, Kafkas S.A. needed an effective customer relationship management system (CRM).

    • Schneider Electric

      10 February 2020 Schneider

      "i-NRG4U reward program. 70 POS covered produced 1000+ registrations, from diffused markets".

    • VERO SA

      10 February 2019 Vero sa

      "An omnichannel approach, introducing, not only a traditional card, but also a mobile app and a microsite".

    Get in touch with our growth experts!

    Contact us