Essentials
A focused starting point for your field-sales team.
€200
/ month
Up to 10 sellers
- Customer 360° (ERP, CRM, email)
- Smart Sales Prep / Customer Brief
- Automated Visit Report to CRM
Standard onboarding included
Discuss EssentialsPricing & plans
Choose the work. Then choose the plan.
Compare Zemark for Sales, Zemark for CRM, Zemark for Loyalty and Zemark for Service according to the work your business needs.
02 / Zemark subscriptions
Choose the work. Then choose the plan.
Choose your business function, compare its plans and discuss your selection with our team. Contracting and included standard onboarding follow.
Standard onboarding is included in your licence.
Supported connections, configuration, knowledge preparation and guidance through customer prerequisites are included within the supported scope of your selected plan.
Zemark for Sales
Help field sellers prepare visits, act on customer insight and capture the next step.
Professional
Coaching and visibility across your sales network.
€1,000
/ month
Unlimited sellers
- Everything in Essentials
- Real-time visit coaching
- Sales Manager Dashboard & analytics
- ERP / Dynamics 365 integration
- Dedicated support
Standard onboarding included
Discuss ProfessionalUnlimited sellers is a user entitlement, not unlimited usage. Dedicated support is separate from ongoing human operation.
Compare included capabilities
| Capability | Essentials | Professional |
|---|---|---|
| Monthly rate | €200 | €1,000 |
| Capacity | Up to 10 sellers | Unlimited sellers |
| Standard onboarding | Included | Included |
| Customer 360° (ERP, CRM, email) | Included | Included |
| Smart Sales Prep / Customer Brief | Included | Included |
| Automated Visit Report to CRM | Included | Included |
| Real-time visit coaching | Not specified* | Included |
| Sales Manager Dashboard & analytics | Not specified* | Included |
| ERP / Dynamics 365 integration | Not specified* | Included |
| Dedicated support | Not specified* | Included |
*Not specified does not establish an Essentials entitlement or an exclusion. Professional inherits Essentials capabilities; its stated capacity replaces the lower limit.
Enterprise requirements
Need a different deployment scope?Talk to our team about product fit and available commercial options.
Zemark for CRM
Contact and opportunity management with Ask Zemark in both plans; Meeting Intelligence and a personal marketer in Professional.
Essentials
Keep customer information and your pipeline up to date.
€30
/ user / month equivalent — billed annually
€360 per user per year. Minimum 5 users: €1,800 per year.
Minimum 5 licensed users
- Contact intake, matching and duplicate-aware updates.
- Business-information enrichment from supported sources.
- Lead and opportunity updates from deliberately shared material.
- Ask Zemark by email or direct chat in natural language about permitted contact details and lead/opportunity status.
- Supported CRM connection or embedded Customer 360.
- Standard onboarding included within defined scope.
Standard onboarding included
Discuss EssentialsProfessional
Add a personal marketer for each rep and proactive follow-through.
Starting from €150
/ user / month equivalent — billed annually
Starting from €1,800 per user per year. Minimum 5 users: starting from €9,000 per year.
Minimum 5 licensed users
- Everything in Essentials
- Account/contact monitoring and proactive pipeline priorities.
- Meeting Intelligence for explicitly invited customer meetings: Zemark's meeting assistant, a one-page summary of decisions and next steps, and CRM updates under approved rules.
- Rep-approved outbound campaigns, routine reply handling and meeting coordination.
- Outbound capacity sized in your annual offer.
- Fixed 60 avatar conversation minutes per organization per month, shared across the company regardless of seat count.
- Extra avatar minutes in prepaid minute packs. Conversations pause when the included allowance and purchased minutes are exhausted, until an administrator tops up.
- Other chargeable AI usage quoted separately in your annual offer.
- Standard onboarding included within defined scope.
Standard onboarding included
Discuss ProfessionalChoose one plan for all licensed users in your company. Minimum 5 users; annual purchase. Human fieldwork, optional human management and implementation beyond the standard onboarding scope are agreed separately. Your offer confirms applicable taxes, exact capacity, avatar minute-pack prices, separately quoted AI usage and contract terms.
Per licensed user, per month equivalent — billed annually. One plan for all licensed users in your company.
Compare included capabilities
| Capability | Essentials | Professional |
|---|---|---|
| Monthly equivalent per user, billed annually | €30 | Starting from €150 |
| Capacity | Minimum 5 licensed users | Minimum 5 licensed users |
| Annual price per user | €360 | Starting from €1,800 |
| Minimum annual purchase (5 users) | €1,800 | Starting from €9,000 |
| Deliberate To/CC/BCC email or supported direct-chat intake | Included | Included |
| Contact/account matching and duplicate checks | Included | Included |
| Business-information enrichment | Supported scope | Supported scope |
| Lead/opportunity updates from shared messages and documents | Included | Included |
| Ask Zemark: natural-language contact and pipeline lookup by email/direct chat | Included | Included |
| Clarification of uncertain facts; source history; verified writes | Included | Included |
| Supported CRM connection or embedded Customer 360 pipeline | Included | Included |
| Proactive account/contact monitoring | Not included | Included within agreed scope |
| Meeting Intelligence: explicitly invited customer meetings, one-page summary and approved CRM updates | Not included | Included |
| Daily pipeline priorities and proactive follow-up | Not included | Included |
| Approved outbound campaign preparation and execution | Not included | Included within agreed capacity |
| Routine campaign replies and meeting coordination | Not included | Included within approved rules |
| Avatar conversations | Not included | Fixed 60 minutes/organization/month, shared regardless of seats |
| Extra avatar minutes | Not included | Prepaid minute packs; pause when allowance and packs are exhausted |
| Standard onboarding | Included, defined scope | Included, defined scope |
| Ongoing human campaign management | Separately scoped | Separately scoped |
| Reach field assignments | Separately scoped | Separately scoped |
Enterprise requirements
Need a different deployment scope?Talk to our team about product fit and available commercial options.
Zemark for Loyalty
Start with customer data and engagement. Add a formal loyalty programme with Professional.
Essentials
Organise your customer base and stay in touch.
€200
/ month
Up to 5,000 customers
- WhatsApp / Viber access to Zemark
- Organised customer database
- Shared company-contact access
- Basic email, SMS & Viber campaigns
Standard onboarding included
Discuss EssentialsProfessional
A loyalty programme connected to your business.
€1,000
/ month
Up to 20,000 customers
- Everything in Essentials
- Customer-database web portal
- Loyalty programme
- New-customer registration
- POS / e-shop integration
- Advanced email, SMS & Viber campaigns
Standard onboarding included
Discuss ProfessionalEssentials covers customer data and engagement; the formal loyalty programme starts with Professional. Channel charges and supported connections are clarified before contracting.
Compare included capabilities
| Capability | Essentials | Professional |
|---|---|---|
| Monthly rate | €200 | €1,000 |
| Capacity | Up to 5,000 customers | Up to 20,000 customers |
| Standard onboarding | Included | Included |
| WhatsApp / Viber access to Zemark | Included | Included |
| Organised customer database | Included | Included |
| Shared company-contact access | Included | Included |
| Basic email, SMS & Viber campaigns | Included | Included |
| Customer-database web portal | Not specified* | Included |
| Loyalty programme | Not included | Included |
| New-customer registration | Not specified* | Included |
| POS / e-shop integration | Not specified* | Included |
| Advanced email, SMS & Viber campaigns | Not specified* | Included |
*Not specified does not establish an Essentials entitlement or an exclusion. Professional inherits Essentials capabilities; its stated capacity replaces the lower limit.
Enterprise requirements
Need a different deployment scope?Talk to our team about product fit and available commercial options.
Zemark for Service
Supported customer enquiries and service actions, with knowledge, service tools and human handoff.
AI service capabilities, with a defined operating scope.
From €2,500
/ month
AI service capabilities with service software and included standard onboarding. Channel configuration, usage and reporting scope are set out in your offer.
Discuss Zemark for Service →- Service / ticketing software and AI expert
- Web chat, email and voice within the configured offer
- Standard onboarding and knowledge preparation
- Operational reports
- Human handoff capability
The starting rate does not include every channel or unlimited volume. Ongoing human Customer Success management by Pobuca is not included. Optional human operation is scoped separately.
Zemark Managed by Pobuca
Add separately scoped human oversight and management of your Zemark agent.
Monthly rates are shown for comparison. Usage allowances, any applicable external charges, taxes and contract terms are confirmed before contracting.
03 / HIRE A ZEMARK SKILL
Discuss a skill and its monthly offer.
Explore a fixed monthly offer for the work you need. Trial availability and activation are confirmed with your offer.
Discuss a skill →Questions before you choose?
How do Customer Intelligence and Zemark differ?
Customer Intelligence combines selected enterprise software capabilities with separately scoped implementation and support. Zemark is a defined software-and-AI-agent subscription with standard onboarding included. The right fit depends on your scope, not just company size.
What does standard Zemark onboarding include?
Supported connections, configuration, knowledge preparation and guidance through customer prerequisites are included within the supported scope of your selected plan. Bespoke implementation and unlimited custom integrations are not standard onboarding.
Does Zemark include a human operator?
The expert in the standard product is an AI agent. Human oversight and ongoing operation by Pobuca are optional and scoped separately. Technical support is different from this managed service.
Does the Measure trial cover the whole suite?
No. It is limited to the available Measure trial experience, not unrestricted access to Improve, Automate or all Measure capabilities. Scope and access are confirmed through the Measure trial route.
Does every Zemark plan have a 14-day trial?
No universal plan-trial entitlement is being offered here. Discuss trial availability and activation with your offer.
Is the Hire price fixed or metered?
The intended offer is a fixed monthly price calculated by Zemark from expected usage for the agreed scope. Discuss the included usage and how any proposed scope change is agreed. It is not an open-ended metered invoice.
What contract terms apply to the monthly prices?
The offer confirms billing, applicable taxes and external charges, renewal and cancellation before you accept. Zemark for CRM is purchased annually, with at least five licensed users and one plan for the company. For other products, a monthly displayed rate alone does not establish the minimum contract period. Hire requires a separate decision to start its first paid month.
Can we buy through a partner?
Discuss your requirements with Pobuca or an authorised partner. Your proposal identifies the contracting entity, product scope and responsibilities. Available Zemark offers may vary by partner.