Podcasts & Video
Listen to perspectives on AI, customer experience, creativity, leadership and the changing relationship between people and technology.
Browse the archive ↓Explore Pobuca’s podcasts and video conversations in the format and language that suit you.
Each episode page introduces the topic and the people taking part, then connects you to the official recording. Descriptions explain what the conversation covers; checked timestamps and supporting links help you return to a particular idea where available.
A short clip is labelled as a clip. A transcript appears only when a real, authorised transcript is available.
Follow related episodes and articles, or explore a customer story connected to the discussion. A guest appearance is not automatically a customer endorsement, and an example discussed in a programme is not automatically a Pobuca project.
Use the embedded player where available, or continue to the official hosting platform. If an external player requires a privacy preference, the page offers a clear choice and a direct listening link rather than a broken media box.
The episode’s spoken language is shown separately from the language of its description and any available subtitles.
Visit the AI show on Naftemporiki TV for the forthcoming series hosted by Isidoros Sideridis. Explore CX Ninjas separately for community gatherings and participation.
45 resources
An interview on autonomous AI colleagues, business applications and the social implications of automation.
Article in English
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An interview exploring autonomous AI, changes in work and the challenge of trusting synthetic media.
Article in English
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A SmartTalks discussion on AI agents, Zemark and the shift from passive tools to active organizational teammates.
Article in English
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An interview on automation, changing job roles and the skills professionals need as AI develops.
Article in English
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An interview examining AI companions, loneliness and the importance of human-centered technology.
Article in English
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A Branding for Greeks conversation about creativity, consciousness, intellectual property and artistic expression.
Article in English
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A conversation on emerging technology, strategic foresight and leadership with futurist Athena Peppes.
Article in English
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An interview on AI in daily life, psychological responses and ethical, human-centered design.
Article in English
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A joint retail presentation and Zemark demonstration at SEV’s AI in Practice conference.
Article in English
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A discussion of DeepSeek, open-source models and the global dynamics of AI development.
Article in English
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An interview on automation, personalization and predictive analytics across the customer journey.
Article in English
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An interview on AGI, human identity and the ethical questions raised by increasingly capable machines.
Article in English
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A conversation with biologist Myrtani Pieri on physiology, AI and the future of society.
Article in English
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A television conversation about entrepreneurship and Pobuca’s transition from local company to international SaaS brand.
Article in English
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An interview on transparency, accountability, empathy and responsible development of AI.
Article in English
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An interview introduced Pobuca’s approach to customer sentiment, personalization and empathy in CX.
Article in English
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A Greek-language webinar on AI knowledge bases, virtual agents, customer analytics and personalized campaigns.
Article in English
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A Greek-language webinar on direct customer relationships and loyalty programs for FMCG brands.
Article in English
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A ShopX talk explored how the metaverse and AI could shape future in-store customer experiences.
Article in English
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A Spanish-language webinar on using customer conversations and unstructured data to measure CX beyond surveys.
Article in Spanish
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A Greek-language webinar on voice-of-customer data, CX measurement and industry benchmarks.
Article in English
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An English-language conference presentation on CX measurement beyond surveys and the value of unstructured data.
Article in English
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A Greek-language discussion of 2022 CX and loyalty trends, analytics and unstructured customer data.
Article in English
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A Greek-language webinar on AI, knowledge management and business value in customer service.
Article in English
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A Greek-language webinar on the Everest loyalty journey, gamification, real-time data and customer profiles.
Article in English
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A Greek-language webinar exploring customer experience trends, AI and turning real-time data into insights.
Article in English
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An English-language webinar on unified customer data, AI support for agents and personalized service across channels.
Article in English
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An English-language webinar on customer behavior, AI and consistent experiences across digital touchpoints.
Article in English
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An English-language webinar on analyzing customer dialogues for marketing, service and supply-chain insights.
Article in English
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An English-language webinar on NLP, omnichannel feedback and turning conversations into useful knowledge.
Article in English
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A Greek-language discussion with George Zarkadakis on digital identity, consumer behavior and the virtual economy.
Article in English
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An English-language conference speech on AI, employment and the social implications of automation.
Article in English
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An English-language presentation on turning customer feedback into CX alerts, knowledge and insights with AI.
Article in English
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A podcast conversation on pandemic-era consumer behavior, changing customer needs and the role of AI.
Article in English
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A Greek-language interview on startups, growth, skills, investment and lifelong learning.
Article in English
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A Greek-language historical webinar on remote collaboration and practical ways to use Microsoft Teams.
Article in English
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A Greek-language historical webinar on AI applications, case studies and customer experience in the pandemic era.
Article in English
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A Greek-language historical webinar on contact management for participants in the Future Loading support initiative.
Article in English
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A Greek-language historical webinar for partners on Pobuca’s platform, consulting and partnership models.
Article in English
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A historical Pobuca and Wayra UK webinar on campaigns, loyalty strategies and customer engagement.
Article in English
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A historical webinar on AI features in Power BI, Power Apps integration and self-service analytics.
Article in English
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A historical webinar on CRM, productivity and task automation for B2B sales, marketing and service teams.
Article in English
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A historical webinar on customer engagement, campaigns and loyalty strategies using the Pobuca platform.
Article in English
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A historical webinar with a contact-management demonstration focused on organization, sharing and collaboration.
Article in English
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A historical introduction to Microsoft Teams with practical tips for collaboration and productivity.
Article in English
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