Today, advances in technology are once again transforming customer engagement capabilities and service delivery models. And this time, it’s about much more than getting best numbers on call deflection or cost reduction.
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What people say about Isidoros
"I have been working with Isidoros for more than a year now. He has tremendous experience in the software industry as well as in successfully running businesses, he thinks out of the box and will find a solution no matter which is the problem. At Quadible, helped us a lot through his in-depth business knowledge, in a plethora of elements including running a business, how to approach our customers, how better position the company and how to showcase the true value of the company. It is a great honor to work with you! Thank you very much for all your help!"
Niklas Palaghias
CEO and Founder of Quadible Ltd
Isidoros is very efficient in his work, he did a great job for Vester SA. Isidoros is an excellent co-worker and strives for the best. Highly recommended!
Manos Katris
Principal Consultant at G5 Strategic
Isidoros is a gifted man with great managerial skills, excellent business and technical knowledge and dedication to his work. Also, Isidoros strongly believes that knowledge and experience have to be shared with the colleagues that work with him or for him. He is treating SiEBEN‘s personnel with absolutely no discrimination and he has managed to establish a business relationship relying on mutual trust and respect with SiEBEN’s partners and customers. I have been personally benefited, trained and supported by him during my carrier, which is something I will always be thankful for.
Fotis Lavdas
Business Development Manager at EMPIST
Isidoros is a great professional and a really gifted leader, a real innovator. His posts are displaying one more quality in the character of the man, as a mentor that has a great vision and generously contributes with his thoughts to empower people to achieve more. His posts are always to the point, with cutting-edge information and most importantly, come from the heart, it’s always a pleasure reading them.
Tasos Skordakis
CEO at Aenaon Market
Working with Isidoros on several IT projects I found him as a person with great knowledge and deep wisdom of IT solutions. Isidoros did an exceptional job on the recent project we ran together. Achievement-oriented, responsible, and forward-thinking project manager, his knowledge is vast and thorough. He denotes a strong determination to fulfill his goals while being honest to others. He is able to manage tasks of the entire team and design product and services spin-offs thoroughly.
Vasilis Valandreas
Mindful Technology Innovator on Holistic Intelligence
Isidoros is a genuine leader, always there for his people, both as a great professional and as a thoughtful mentor. He is also a true visionary, eager to share his thoughts on the advances of technology and society with us in a very charismatic and straightforward manner. His posts are always to the point, sincere and concise, posing challenging issues to us all; Isidoros, thanks for sharing your world with us, it’s a real pleasure!
Eva Stavrinaki
Expert in Emotional Intelligence for improving Leadership and Education
Isidoros' blogposts
Being a good listener can build mutual trust and confidence, being amongst the most valued skills in both personal and business relationships.
It was 2018 when we started working on our new statement of purpose for Pobuca. The very same year where we put our focus into becoming an AI-first company, dedicating almost 80% of our R&D budget solely to AI-related advancements.
"My demand as a woman is that my difference be taken into account so that I am not forced to adapt to a male model" Simone Veil, French politician.
In the previous article we talked about a number of certainties around our lives and how they may be overturned because of AI. Let’s now talk about the biggest illusion of all that’s about to be unveiled before our own eyes in the years to come..
Customer Experience can make, or break, your business. And that being so, it’s still hard to get a full grasp of it and make it really work. Why?
Listening up to your customers; time to scale it up to the digital era FEBRUARY 01, 2021 You are sitting on an
Artificial Intelligence is characterized by its ever-improving ability to mimic human behavior.
The turning point in AI NOVEMBER 16, 2021 One of the greatest SciFi movies of all times is “2001: A Space Odyssey”,
What’s the difference between the creative power of game-playing AIs and the predictive AIs mostly used in business?
I love science. I really do. There was a quote that I read lately about science, which I really like, as I think it encapsulates the very meaning of it, “it separates sense from non-sense”
Customer Service bots have now become a reality for many and is only a matter of time before these 24/7, AI-driven, service agents become the actual frontliners of customer support across businesses.
Back to the Future is, to those that already don’t know - really now? - a famous 1985 science fiction film, regarded as one of the greatest films of all time.
From our digital self’s baby steps in those first days of the Internet, to our extravert edition in the social media, our digital self has been growing up year by year, side by side with our organic one.
Wow, what a year! Who could imagine last year that I will be writing this letter amidst lockdown, missing all the great moments we had together before the pandemic, the lunch breaks, the parties, the jokes at the corridors, the meetings - yes, even the meetings!
Isidoros' speeches
Isidoros Sideridis participates as a speaker in "CX Summit 2022" with his speech “Measuring and improving CX beyond surveys”.
Pobuca and Economist Events organize the virtual event AI at the dawn of 2021: Thinking outside the box.
Isidoros Sideridis participates as a speaker in "CX Summit 2021" with his speech “Leverage AI to analyze customer feedback”.
Isidoros is a guest at the TALKS series by Theofilos Vassiliadis and kariera.gr.