Master Customer Experience & Loyalty
to dominate your market
Our powerful AI platform & services help brands &
retailers measure, design, and improve their Customer Experience (CX).
Our success stories
Trusted by 350+ industry leaders to upgrade their Customer Experiences.









Maximize customer Loyalty & satisfaction with Pobuca Experience Cloud
14 days for free
The 1st appointment is free
Customer Experience is an outcome
of a structured process
Unplanned actions may offer brief moments of satisfaction, but a structured approach ensures sustained excellence. It revolves around prioritizing your customers, comprehending their needs, and consistently exceeding their expectations.
Based on our innovative and effective Customer Experience & Loyalty Management model you can now have the ultimate solution of measuring, designing, and improving Customer Experience.
Let's dive into the Pobuca Experience Cloud
Explore all our top-level features that will empower you to measure, design, and improve your Customer Experience in an ongoing & continuous loop. Our powerful AI-based solutions & consulting services ensure that your company remains up-to-date and builds long & strong connections with your customers through a distinctive CX.
MEASURE
The Pobuca Experience Cloud platform can be your company’s single point of AI-truth for measuring CX by analyzing dark data you already have.
CX & Loyalty metrics
Industry benchmarks & competitor tracking
Voice of Customer (VoC) insights
Deep customer profiling and segmentation
Advanced analytics & insights
Customer social interactions analysis (social media, reviews)
Sentiment analysis (emails, chats, recorded calls)
IMPROVE
Improve by choosing the right solutions and unleashing your full CX potential in a loop to enjoy all the CX benefits.
360° customer view to know your customers in every touchpoint
Customer engagement with personalized campaigns and journey mapping
Tailor-made loyalty programs and rewards
Omnichannel Customer Service with human and virtual agents
Collaboration & productivity boost with Employee Experience technologies
Customer Experience matters.
This is why.
Great Customer Experience is the key to your business growth and resilience.
Customer Experience matters.
This is why.
Great Customer Experience is the key to your business growth and resilience.

32%
of customers walk away after just one bad experience.

15%
increase in sales
conversion.

86%
of buyers will pay more for a better Customer Experience.

20%
improvement in customer
satisfaction.

86%
increase in profitability thanks to customer loyalty.

30%
boost employee
engagement.

32%
of customers walk away after just one bad experience.

86%
increase in profitability thanks to customer loyalty.

20%
improvement in customer
satisfaction.

15%
increase in sales
conversion.

86%
of buyers will pay more for a better Customer Experience.

30%
boost employee
engagement.
Testimonials
What our clients say.












Partner with Pobuca
Join our partner program and offer Pobuca Experience Cloud to your customers.
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