Growth happens with
Customer Experience and Loyalty
Every company is data-rich, but insights-poor,
we can change the game with Pobuca Experience Cloud.
We upgrade Customer Experiences
Pobuca offers Customer Experience and Loyalty to brands and retailers.
Pobuca Experience Cloud helps you measure, design, and improve Customer Experience (CX) to increase customer satisfaction, loyalty, and advocacy.
We offer turn-key solutions; from consulting services to solution design, customization services, after-sales technical support, and marketing managed services.
After all, if you can’t measure it, you can’t improve it!
Customer Experience matters. This is why.
Great Customer Experience is the key to your business growth and resilience.
of buyers will pay more for a better Customer Experience.
of customers walk away after just one bad experience.
increase in profitability thanks to customer loyalty.
Go with Pobuca
You can’t improve what you don’t measure, and this is at the core of what we do. With Pobuca Experience Cloud, get a 360o view of your customers, engage them with personalized campaigns, offer them omnichannel customer service and increase their loyalty. Empower your people with AI to offer the experiences your customers deserve.
CX Metrics & KPIs, Voice of Customer insights.
Consulting services to assess your CX, CRM & Loyalty strategy.
Customer 360o, Customer Service & Engagement, Loyalty.
How we start in 5 steps:
You want to improve your Customer Experience and Loyalty,
but you don’t know where to start?
Now, it's time to improve!
Pobuca Experience Cloud helps you to improve CRM, CX & Loyalty with the following features:
1) Customer 360o
2) Engage your customers
3) Reward their loyalty
4) Omnichannel Customer Service
5) Measure the results with the power of AI
Trusted by 350+ industry leaders to upgrade their Customer Experiences.
What our clients say.
Pobuca is our trusted advisor for CRM and IT integration. With Pobuca Suite, we communicate better, control our B2B sales and manage our 1.5m members loyalty program. We feel that our line of business systems are in good hands - they understand the special needs of a retailer.
Group IT Director NotosCom
The company has been implementing its digital transformation, investing in innovation. The scope of our company is to make use of Digital Technology that will directly deliver business functionality. Pobuca achieved this with Pobuca Loyalty, by elevating our customers’ loyalty behavior, so as to enhance the sales and loyalty sections of our business operations.
Channel Marketing Manager of Schneider Electric
Pobuca was the most suitable partner for the installation, support, and customization of Microsoft Dynamics CRM to our own needs and the successful connection with other business systems.
We have trusted Pobuca for our loyalty program. The project has been flawless, having reflected our requirements while also being delivered on time, within the agreed schedules, and with perfect execution of the deliverables. To date, the operation of our BSB REWARDS based on Pobuca's solutions has been impeccable and absolutely satisfactory. Many thanks Pobuca!
We would like to express our satisfaction with our cooperation regarding the re-development of Gant Club. Pobuca team did a very professional job offering their deep technical expertise and commercial marketing approach. The highlight of our collaboration was the launch of the first Loyalty AI chatbot in Greece. We highly recommend Pobuca and the development team, and we look forward to working with them on future projects.
Retail Operations Director
Pobuca’s solution gave our company the necessary tools and insights to better understand our customers’ behavior and to automate our operation and marketing communication with them
As a team consisting of many people of different ages, education levels, and mentality, it was a challenge to install a system that everybody would enjoy using daily. Therefore, having a tool easy to use motivated our employees and made Microsoft Teams necessary for their business. Moreover, following Pobuca consulting, we are improving this tool day by day to get the maximum of it
Since the first approach with Pobuca, we felt we were in the right hands. Besides their deep technical expertise and commercial marketing approach, they focus highly on results, always applying a practical approach to bring optimal solutions.
Marketing Director Balkans
Partner with Pobuca
Join our partner program and offer Pobuca Experience Cloud to your customers.