marketing ·
Agentic AI and the Future of CX – Isidoros Sideridis at the EIEP Customer Service Conference in Thessaloniki
A keynote and Zemark demonstration explored autonomous agents and practical AI adoption for customer experience.
Body language: English
Past event · Registration closed ·
At the Customer Service Conference by EIEP in Thessaloniki, on September 24th, 2025, Isidoros Sideridis, CEO of Pobuca, introduced the audience to the new era of Agentic AI. His keynote explored how autonomous AI agents move beyond the limits of Generative AI, acting as a digital workforce that orchestrates tasks, manages goals, and delivers results around the clock.
Attendees witnessed a live demo of Zemark, Pobuca’s Agentic AI platform, and gained practical insights into how businesses can leverage Pobuca’s AI Adoption Consulting to turn AI into real customer value. The talk made clear that AI will not just accelerate existing processes—it will redefine what’s possible for customer experience.