Automotive

Automotive

Business consulting services and the AI platform for automotive professionals for customer retention, process optimisation and data analysis

       

How we can help

Driving your digital transformation and growth through an omni-channel experience to your customers; processing your data, optimising your acquisition and reducing your operational costs through our AI CRM platform.

Pobuca is a trusted partner in the automotive industry, having already offered its end-to-end solutions to Kosmocar, Audi, Sfakianakis, Syggelidis, KTEO Hellas and  KTEO Inioxos.

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Challenges

Customer experience

Improve customer experience and retain customer loyalty through multiple touchpoints.

Going digital

Make digital the frontline of the dealership with extensive information for the customer.

Awareness

Build awareness and establish your brand’s digital footprint across channels.

After Sales

Increase customer engagement and provide excellent customer service.

Customer journeys

Map customer journey and optimize its flow across your platform.

Employee voice

Listen to your employees to minimize risk, improve experience and optimize your processes.

Data

Ensure your big data and ensure that all data processes are secure and GDPR-compliant.

Features

Customer journeys

Track your customers across their journey across all devices and get in touch with them with personalised messages and promotions

Campaigns

Our tailor-made, omni-channel campaign management solutions can help you build unique long-term relationships using a 1:1 marketing approach and send automated service reminders via an AI tool.

Orders

Drive your orders procedure and the customer experience one step ahead. Receive chat and voice orders from your customers through an AI bot.

Touchpoints

Leverage AI technology to upgrade your services and offer better and innovative customer experience via digital touchpoints: web, mobile, AI bot.

Loyalty program

Register your members in your loyalty microsite to access customer profile, points & rewards, news, chatbots, follow-ups, promotions, and microsites.

Customer success services

Get access to exclusive product features, tools, and resources to define your success goals and align people, processes and systems to achieve greater results.

Customer service

Evaluate call agents’ performance in terms of interaction, offered experience and empathy.

Customer info

Collect customers’ info, track their activity and contact them across different touchpoints.

Marketing

Increase awareness, create seamless customer experiences, and automate customer journeys.

Collaboration

Save time and boost your team’s productivity easily and simply. Create, communicate, collaborate, and get great work done just in one place.

Insights

Never lose meaningful data again! Get insights, predict behaviors, take better business decisions and drive your business growth with BI.

Integrations

Manage diversified information, coordinate systems and align stakeholders involved throughout your with transit systems.

Benefits

Referrals

Satisfied customers are more likely to recommend your dealership to their network, increasing your brand awareness.

Returning customers

As loyalty programs reward customers for their loyalty, they are more likely to continue using your services.

Improved ROI

When implemented properly, customer loyalty programs can provide a good return on investment.

Customer engagement

Loyalty programs and gamification features to increase customers’ level of interaction with your brand and help them feel more engaged and connected.

Testimonials

What people say about Pobuca

Build customer experiences that matter!

Request a demo now!