How we can help
Pobuca platform supports a franchise management software that provides franchisors and franchisees the tools to sync to a perfect fit throughout their operations and ensure a consistent brand image and services in the entire network.
Align the company’s vision and business model between franchisors and franchisees.
Provide the tools for a seamless communication through everyday operations.
Offer a unified brand image and CX across the network and towards the consumers.
Streamline the onboarding process, manage all tasks in one place, access a mobile app for field operations, site visits, and service management.
Leverage the AI chatbot to place orders, customer service care, reply to FAQ, customize and personalize promo campaigns, and loyalty scheme info.
Collect business contact data and communicate with franchisees’ personnel, suppliers, and coworkers, monitor and evaluate performance, and get business insights.
Build unified customer profiles based on their demographics, shopping habits, online behavior, campaigns, and correlate them to info from social media.
Analyze and rank your potential franchisees, choose the right property for your network expansion, set up and complete recruitment tasks, and manage contracts.
Provide exceptional customer service through omnichannel and personalized campaigns and customer rewards for achieving repeat sales.
Working together on the best solution to add value to your company and your customers.
Identify the gap between where you stand now and the solution, the objectives to be met, set proper KPIs, and create a reliable ROI plan.
Acting as external partners we undertake the day to day tasks of the project and ensure that the KPIs and metrics are met.
What our customers say about us.
Pobuca is our trusted advisor for CRM and IT integration. With Pobuca Suite, we communicate better, control our B2B sales and manage our 1.5m members loyalty program. We feel that our line of business systems are in good hands - they understand the special needs of a retailer.
Group IT Director NotosCom
The company has been implementing its digital transformation, investing in innovation. The scope of our company is to make use of Digital Technology that will directly deliver business functionality. Pobuca achieved this with Pobuca Loyalty, by elevating our customers’ loyalty behavior, so as to enhance the sales and loyalty sections of our business operations.
Channel Marketing Manager of Schneider Electric
Pobuca was the most suitable partner for the installation, support, and customization of Microsoft Dynamics CRM to our own needs and the successful connection with other business systems.
We have trusted Pobuca for our loyalty program. The project has been flawless, having reflected our requirements while also being delivered on time, within the agreed schedules, and with perfect execution of the deliverables. To date, the operation of our BSB REWARDS based on Pobuca's solutions has been impeccable and absolutely satisfactory. Many thanks Pobuca!
We would like to express our satisfaction with our cooperation regarding the re-development of Gant Club. Pobuca team did a very professional job offering their deep technical expertise and commercial marketing approach. The highlight of our collaboration was the launch of the first Loyalty AI chatbot in Greece. We highly recommend Pobuca and the development team, and we look forward to working with them on future projects.
Retail Operations Director
Pobuca’s solution gave our company the necessary tools and insights to better understand our customers’ behavior and to automate our operation and marketing communication with them
As a team consisting of many people of different ages, education levels, and mentality, it was a challenge to install a system that everybody would enjoy using daily. Therefore, having a tool easy to use motivated our employees and made Microsoft Teams necessary for their business. Moreover, following Pobuca consulting, we are improving this tool day by day to get the maximum of it
Since the first approach with Pobuca, we felt we were in the right hands. Besides their deep technical expertise and commercial marketing approach, they focus highly on results, always applying a practical approach to bring optimal solutions.
Marketing Director Balkans