MEASURE CX

Smart loyalty
programs

Build a powerful loyalty program to offer a unique Customer Experience to your customers by leveraging AI and ML technologies. Pobuca platform will support your business to improve customer engagement and retention via top-notch features.

Features

360° customer
profile

Create unified customer profiles based on all stages of the customer journey, on demographics and behavioral criteria, and consolidate diverse deep data into a single customer view.

Engagement
increase

Target the right customer with the right message at the right time via tailor-made campaigns on preferred communication channels, and increase customer engagement, loyalty, and revenue.

Customer loyalty
rewards

Gain loyal customers by rewarding them for in-store and online purchases, offering participation in special events, exclusive services, and actions throughout the customer journey.

AI analysis
& metrics

Use customer data, such as campaign interactions, website, mobile app or social media activity, demographics, and shopping habits to send personalized content and predict future behaviors.

Real-time
data access

Get a 360-degree view of your customers by having real-time access to your data through pre-built reports, dashboards, key metrics, and analytics to optimize and personalize their journey.