Automotive
How we can help
Driving your dealership’s digital transformation and growth through an omni-channel experience to your customers; processing your data, optimising your acquisition and aftermarket and reducing your operational costs through our AI CRM platform.
Pobuca is a trusted partner in the automotive industry, having already offered its end-to-end solutions to Kosmocar, Audi, Sfakianakis, Syggelidis, KTEO Hellas and KTEO Inioxos.
Challenges
Customer
experience
Improve customer experience and retain customer loyalty through multiple touchpoints.
Going
digital
Make digital the frontline of your business with extensive information and the right customer management tools.
Buyer
awareness
Build buyer awareness and establish your brand’s digital footprint across channels.
Seamless B2B
experience
Work together with your partners to build seamless customer experiences.
Employee
voice
Listen to your salespeople to minimize risk, improve experience and your internal working processes.
Data
Ensure your big data and ensure that all data processes and security operations are GDPR-compliant.
Features
Leads
Monitor and manage your sales leads no matter where they come from, either physical or by phone, online or through a third-party.
Customer
journey
Offer engaging customer experiences across the customers’ journey with personalised messages and promotions on all devices.
Campaigns
Our tailor-made, omni-channel campaign management solutions can help you build unique long-term relationships using a 1:1 marketing approach and send automated service reminders via an AI tool.
Orders
Drive your orders procedure and the customer experience one step ahead. Receive chat and voice orders from your customers through an AI bot.
Touchpoints
Leverage AI technology to upgrade your services and offer better and innovative customer experience via digital touchpoints: web, mobile, AI bot.
Loyalty
program
Register your members in your loyalty microsite to access customer profile, points & rewards, automotive news, chatbots, follow-ups, promotions, and microsites.
Customer success
services
Get access to exclusive product features, tools, and resources to define your success goals and align people, processes and systems to achieve greater results.
Customer
info
Know and grow your audiences getting all these AI-powered insights.
Marketing
Increase awareness, create personalised customer experiences, and automate customer journeys.
Collaboration
Create, communicate, collaborate, and get great work done with your colleagues and partners just in one place.
Insights
Get BI insights on sales potential and buyers’ behavioral characteristics, take better business decisions and drive your business growth.
Integrations
Manage diversified information, coordinate systems and align stakeholders involved throughout your with transit systems.
Benefits
Referrals
Satisfied customers are more likely to recommend your auto shop to their network, increasing your brand awareness.
Returning
customers
As loyalty programs reward customers for their loyalty, they are more likely to continue visiting your dealership.
Improved ROI
When implemented properly, customer loyalty programs can provide a good return on investment.
Customer
engagement
Loyalty programs and gamification features to increase customers’ level of interaction with your brand and help them feel more engaged and connected.
Merchandising
Benefit from the AI and machine-learning techniques to further optimise your price setting, display designs and your marketing strategies.
Testimonials
What our customers say about us.
Pobuca is our trusted advisor for CRM and IT integration. With Pobuca Suite, we communicate better, control our B2B sales and manage our 1.5m members loyalty program. We feel that our line of business systems are in good hands - they understand the special needs of a retailer.
The company has been implementing its digital transformation, investing in innovation. The scope of our company is to make use of Digital Technology that will directly deliver business functionality. Pobuca achieved this with Pobuca Loyalty, by elevating our customers’ loyalty behavior, so as to enhance the sales and loyalty sections of our business operations.
Pobuca was the most suitable partner for the installation, support, and customization of Microsoft Dynamics CRM to our own needs and the successful connection with other business systems.
We have trusted Pobuca for our loyalty program. The project has been flawless, having reflected our requirements while also being delivered on time, within the agreed schedules, and with perfect execution of the deliverables. To date, the operation of our BSB REWARDS based on Pobuca's solutions has been impeccable and absolutely satisfactory. Many thanks Pobuca!
We would like to express our satisfaction with our cooperation regarding the re-development of Gant Club. Pobuca team did a very professional job offering their deep technical expertise and commercial marketing approach. The highlight of our collaboration was the launch of the first Loyalty AI chatbot in Greece. We highly recommend Pobuca and the development team, and we look forward to working with them on future projects.
Pobuca’s solution gave our company the necessary tools and insights to better understand our customers’ behavior and to automate our operation and marketing communication with them
As a team consisting of many people of different ages, education levels, and mentality, it was a challenge to install a system that everybody would enjoy using daily. Therefore, having a tool easy to use motivated our employees and made Microsoft Teams necessary for their business. Moreover, following Pobuca consulting, we are improving this tool day by day to get the maximum of it
