Digital in-store experience

One of the biggest challenges for brands & retailers is to deliver a digital & personalized in-store experience to your customers. By capturing and analyzing data from your physical stores, you can better understand your customers and offer them experiences they are used to in the digital world.

How can you achieve this?

Identify the loyal customers

that usually visit the store.

Capture the data

related to their visit and their habits.

Offer in-store & online personalized experiences

based on their profile.

Provide incentives

to come back and buy from your store.

Key elements for personalized in-store CX

Geolocation

Triggered campaigns

Mobile application

QR codes

Store portal

Sign-in kiosks


The ultimate outcome

1

Engage with your customers and reward them for their loyalty in the most efficient and personalized way.

2

Include digital elements to create an immersive and highly convenient instore experience for your loyal customers.

3

Incentivize customers to share additional data related to their in-store experience.