Microsoft Dynamics 365 for Sales, Marketing & Customer Service are intelligent business applications that empower users to create more engaging customer experiences. Microsoft Dynamics 365 covers your CRM needs and helps you to increase revenues and automate customer-related processes, saving you valuable time and money.
Why Microsoft Dynamics 365
A complete set of CRM features are offered through Microsoft and 3rd party add-ons, while integrating seamlessly with the rest of the Microsoft Ecosystem elements, such as Power BI, Cortana, LinkedIn, PowerApps, and Microsoft 365.
Boost employee productivity
The unified system in Dynamics 365 gives employees a single point of reference for quickly accessing, browsing, and finding information.
Increase customer engagement
Dynamics 365 brings all customer data together in one place, allowing organizations to leverage customer insights and create a more personalized experience.
Companies can focus on meeting changing client needs by deploying a range of apps for specific operations like marketing, sales, customer service, and retail.
Why with Pobuca
We deliver successfully any complex & demanding project across diversified industries. Our deep knowledge of Dynamics 365, made us extend its core functionality with more features related to Customer Experience and Loyalty.
Microsoft Gold Partner
Pobuca has been a Microsoft Gold Partner since 2003 and twice awarded as the Microsoft partner of the year in Greece, having more than 100 successful CRM projects in its portfolio globally across diversified business industries.
As the CRM leaders in SouthEastern Europe, we offer a complete set of services, such as consulting, technical implementation, customization, support services, while automating your business processes in Dynamics 365, using tools such as Flow and Power Apps.
Connect sales teams to customers through their preferred touchpoints with MS Teams and Dynamics 365 Sales, streamline sales cycles through suggested next best actions, while predicting and managing pipelines.
Improve your customers’ journey by generating multichannel and personalized marketing campaigns, nurturing sales-ready leads, and aligning your sales and marketing teams.
Deliver exceptional service on any channel and empower the agents by giving access to an advanced knowledge base, to ensure quick and accurate cases resolution and flawless CX.