Pobuca won three major awards, with one gold and two bronze awards in the categories "Fashion & Beauty" and "Best Use of CRM" for the loyalty solutions of its CX platform.

Pobuca introduces Customer Voice & Knowledge, two new SaaS solutions based on Artificial Intelligence that help B2C businesses improve their customer experiences.

As part of the strategic partnership, Cosmos Business Systems becomes a reseller of Pobuca Customer Experience solutions, while also undertaking part of the supply of hardware equipment.

Pobuca took part in the CX Summit 2021 by Boussias Communications, with the CEO of the company amongst the keynote speakers on the contribution of artificial intelligence tools to the optimization of the user experience

An important accomplishment for the Pobuca platform which is certified by Microsoft as an integrated system of added value in the Dynamics 365 ecosystem.

Pobuca HR’s annual report in a challenging year as 2020 and the 2021 roadmap, for a year that is expected to be a milestone for the company.