ABOUT POBUCA
AI driven Customer Experience & Loyalty.
We are a B2B SaaS company specializing in AI‑powered Customer Experience (CX) and Loyalty solutions. We help organizations measure, design, and continuously improve CX across every customer touchpoint — turning customer data into actionable insights and long‑term value. Our product‑led platform enables brands and enterprises to better understand their customers, personalize engagement, and build sustainable loyalty using data, automation, and artificial intelligence.
What we do
Pobuca provides an integrated CX & Loyalty platform that helps organizations:
Measure Customer Experience using advanced analytics, Voice of Customer data, and AI insights.
Design effective CX and loyalty strategies based on real customer behavior.
Improve customer engagement, retention, and operational efficiency through automation and personalization.
Our solutions are built to be enterprise‑ready, with privacy, security, and scalability at their core.
Our journey
Founded in Greece, Pobuca has evolved from an enterprise technology and CRM solutions provider into a product‑focused SaaS company with a strong emphasis on AI, data, and Customer Experience outcomes.
Awards & recognition
Pobuca has received multiple distinctions for its innovation in Customer Experience, Loyalty, and AI‑driven technology solutions. We have been recognized by technology and business institutions for our product excellence, successful implementations, and contribution to digital transformation initiatives.
Looking ahead
Pobuca continues to invest in artificial intelligence, data‑driven CX innovation, and product excellence, helping organizations build stronger, more human customer relationships at scale.
Leadership
Pobuca is led by a founding team combining deep expertise in technology, operations, data, and organizational development.
Isidoros
Sideridis
Linkedin
CEO & Co‑founder, leads the company’s vision, growth strategy, and global expansion.
Elena
Galiatsou
Linkedin
COO & Co‑founder, oversees operations, strategy execution, and compliance across international deployments.
Stavros
Lagousis
Linkedin
CTO & Co-founder, leads the company’s technology strategy and AI innovation roadmap, overseeing the design and evolution of Pobuca’s intelligent platforms.
Marilena Derdelakou
Linkedin
D365 Team Leader & Co‑founder, leads Pobuca’s Dynamics 365 team, overseeing solution delivery, enterprise implementations across CRM and business applications.
Company structure & locations
Pobuca is an operational company headquartered in Greece, where its core business activities, product development, and R&D take place.
Operations & R&D
Athens, Greece | General Registry No: 40008010003 | Aristomenous St. 15344
Patras, Greece | 5 Gounari St., 26221
Commercial & partner presence | United Kingdom, Argentina
Global presence & trust
Pobuca supports organizations across multiple industries, including retail, services, technology, and consumer brands. As a trusted partner of leading technology ecosystems, Pobuca combines software innovation with deep CX and loyalty expertise to deliver measurable business impact.