
The second -digital- life of the consumers now leads the way
From our digital self’s baby steps in those first days of the Internet, to our extravert edition in the social

From our digital self’s baby steps in those first days of the Internet, to our extravert edition in the social

Wow, what a year! Who could imagine last year that I will be writing this letter amidst lockdown, missing all

The title of his presentation is “Adapting to the next normal of Customer Experience in retail”.