The game changer in Customer Service is here
Customer Service bots have now become a reality for many and is only a matter of time before these 24/7,
Customer Service bots have now become a reality for many and is only a matter of time before these 24/7,
Back to the Future is, to those that already don’t know – really now? – a famous 1985 science fiction
From our digital self’s baby steps in those first days of the Internet, to our extravert edition in the social
Wow, what a year! Who could imagine last year that I will be writing this letter amidst lockdown, missing all
The title of his presentation is “Adapting to the next normal of Customer Experience in retail”.