AI in Marketing: unlocking new possibilities for CX
The 1st Digital Meetup is dedicated to exploring the transformative power of AI, its impact on Customer Experience, and how to overcome the concerns that arise.
On June 27th, the CX NINJAS organized the 1st Digital Meetup to offer practical insights backed by real-life examples, revealing how AI is reshaping the marketing landscape and empowering organizations to enhance their Customer Experience strategies.
Attendees connected with industry experts, thought leaders, and fellow CX enthusiasts, engaging in meaningful conversations and expanding their professional network.
The audience explored:
- the AI potential to transform Customer Experience strategies and the ways to drive business growth.
- The challenges and concerns associated with AI implementation, and how to ensure responsible and effective utilization.