Does the retail industry need sentiment analysis?
June 15, 2022
Just one negative customer experience can make over a quarter of customers leave the brand for good; at the same
RETAIL
Unstructured data: the hidden treasure for retailers
March 10, 2022
Understanding the customer will never cease to be a source of competitive advantage for retailers, having the right insights to
How AI can help retailers to upgrade CX
February 25, 2022
As we are approaching the post-pandemic era, we find many businesses have put their focus on artificial intelligence, with global
The Customer Experience in the retail world
September 16, 2021
It is a fact that the backbone of retail has always been physical sales, having customer experience being correlated with
Isidoros Sideridis participates as a speaker in “The future of retail: leaders’ executive meeting”
September 15, 2020
The title of his presentation is “Adapting to the next normal of Customer Experience in retail”.
How to become the Customer Experience (CX) master- the brands & retailers edition
July 8, 2020
Pobuca & Wayra UK virtual event How to become the Customer Experience (CX) master, took place on Thursday, July 23rd
