The economic impact of CX & Loyalty investments
December 4, 2023
According to respondents from large enterprises, every $1 spent on customer experience delivers a $3 return. However, less than…
marketing
Postal services – The 10 most common CX fails and how to fix them
November 27, 2023
CX is a key factor that influences the success of postal services in today’s competitive market. Postal services need to
Customer Loyalty programs: which one is perfect fit for your business
November 20, 2023
But which type of Loyalty program is more effective? And how does customer experience play a role in influencing customer
Isidoros Sideridis participated as a speaker at the CS manager’s breakfast.
November 13, 2023
He delved into how AI, particularly in its generative forms, is reshaping the way companies approach customer engagement and experience.
CX in retail: transforming e-commerce & in-store experiences | 2nd CX NINJAS Digital Meetup
November 13, 2023
An insightful exploration of how CX transforms retail, where we also focused on e-commerce and in-store customer best practices.
Cyber Monday 2023: how to master the AI-shopping revolution
November 2, 2023
Retailers need to be ready to offer their customers the best online shopping experience possible, and one of the key