Pobuca presents loyalty essentials: elevating CX and customer
July 24, 2024
The session showcased how businesses can move beyond points-based rewards to deliver personalized engagement.
Customer Service
5 ways that speech analytics revolutionize call centers
October 18, 2023
Understanding the current situation of call centers and identifying areas for improvement is essential for recognizing the….
Isidoros Sideridis participated as a speaker at the 7th Customer Service Conference in Crete
July 3, 2023
He talked about how GenAI is transforming Customer Service & Marketing, and how it can create personalized & engaging experiences
Mastering the AI advantage in Marketing & Customer Service
June 30, 2023
Discover the latest advancements and cutting-edge technologies that can empower your organization to achieve exceptional results in both Customer Service
11 great Customer Service Tips to improve your customer satisfaction
June 20, 2023
This comprehensive guide is your secret weapon to winning over customers and ensuring their utmost satisfaction.
Isidoros Sideridis participated as a speaker at the 18th Customer Service Conference in Athens
June 19, 2023
Our CEO, Isidoros Sideridis, delivered an insightful speech on how to measuring the ROI of your customer service technology investments…