Mastering the AI advantage in Marketing & Customer Service

Join us on July 13th at 5:00 PM for the 2^nd of our Webinar Shots series – a dynamic and concise 30-minute discussion packed with practical knowledge and actionable tips. Chryssa Kefala and Stavros Langousis will share with you all the necessary practical knowledge to help you be an AI leader, not a follower.

During this webinar*, we will explore two key areas:

1)How to transform Customer Service with AI

• Learn how AI can help reduce costs, minimize churn, and improve customer loyalty by fostering a culture of professionalism among your agents.
• Discover the Value Enhancement Score, a powerful metric that evaluates the implementation of value-added proposals, leading to enhanced customer satisfaction and loyalty.
• Unlock the potential of AI-generated knowledge bases and virtual agent capabilities to streamline operations, maximize efficiency, and achieve significant cost reductions.

2)How to unleash the power of AI in Marketing 

• Unleash the full potential of AI to elevate your marketing capabilities and stay ahead of the competition.
• Gain a comprehensive understanding of your customers through AI-powered Voice of Customer analytics, enabling you to tailor your strategies to their preferences and needs.
• Leverage generative AI to create personalized campaigns and content that increase customer engagement and average spending.
• Drive better loyalty schemes by harnessing customer analytics and analyzing buying behavior to create targeted and effective marketing initiatives.

*The webinar is conducted in Greek.

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