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April 07, 2021
If there is anything that the 2020 pandemic has already brought to the business world, is an abrupt digital acceleration; businesses that are better digitized are the ones that find themselves in a better position to recover and move forward, than the traditional ones.
March 02, 2021
As our digital self grows year by year, it shapes both our online interactions and behavior, with the help of AI.
December 23, 2020
Customer Experience is certainly not fresh news, as it has been with us for a long time, but the catalyst of the pandemic brought us in front of new challenges and the need to adapt to the new normality of changing consumer behaviors.