
Keeping CX human in the age of AI: balancing technology with Emotional Intelligence
The business world is at a defining crossroads. Artificial Intelligence (AI), once a futuristic concept confined to science fiction novels

The business world is at a defining crossroads. Artificial Intelligence (AI), once a futuristic concept confined to science fiction novels

In this ERT News interview, Isidoros Sideridis CEO of Pobuca explores how AI is reshaping the job market—revealing which roles

As the global retail landscape braces for a technological overhaul, Lenovo has stepped forward with a suite of solutions that

For as long as we’ve had computers, we’ve been trying to solve one fundamental problem: how do we, as humans,

In today’s hyper-connected digital landscape, the customer has become the nucleus of every successful business.

On September 30th, at the 9th Customer Service Conference by EIEP in Patras, Isidoros Sideridis, CEO of Pobuca, spoke about