The economic impact of CX & Loyalty investments
December 4, 2023
According to respondents from large enterprises, every $1 spent on customer experience delivers a $3 return. However, less than…
AI
Isidoros Sideridis participated as a speaker at the CS manager’s breakfast.
November 13, 2023
He delved into how AI, particularly in its generative forms, is reshaping the way companies approach customer engagement and experience.
Cyber Monday 2023: how to master the AI-shopping revolution
November 2, 2023
Retailers need to be ready to offer their customers the best online shopping experience possible, and one of the key
7 possible ways AI will change the CX game for financial services
September 22, 2023
In this exciting era, several AI trends are poised to reshape the landscape of CX, offering enhanced personalization, convenience, and…
The most interesting mode of AI: ChatGPT with Code Interpreter*
August 1, 2023
The most powerful AI on the planet has just leveled up. With the ability to solve problems and analyze data,
Elon Musk’s bold vision for xAI
July 18, 2023
The primary mission of xAI is to build an AI focused on understanding the universe, relentlessly probing the mysteries of
